Privacy Policy
Effective Date:13/06/2024
Mirror Gene (“we”, “us”, or “our”) operates the Mirror Gene website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that information.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.
Personal Information:
When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Name
- Age
- Gender
- Email address
- Phone number
- Medical information
How We Collect Information
We collect this information through forms that you fill out on our website.
Purpose of Collecting Information
The personal information we collect is used for the following purposes:
- Booking appointments
- Maintaining records
- Calling back when new information arises regarding your treatment
Sharing of Information
We do not share your personal information with any third parties without your consent. However, we may share your information with other professionals who are treating you. We will not share your personal and family health history or any genetic testing reports without your written or verbal permission, except in the following circumstances:
- If we are compelled to do so by law or regulations
- If you are not available to give consent (e.g., if you are unconscious) and sharing the information could be important for your treatment.
- Upon your death, in which case your information may be shared with a medical examiner.
Data Storage and Protection
We implement reasonable security practices and procedures to protect your personal information from unauthorized access, use, alteration, and destruction. Your data is stored securely on our servers or with trusted third-party service providers who comply with similar data protection standards.
Data Retention Policy
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. The criteria used to determine the retention period include the nature of the data, the purpose of its processing, and legal requirements.
Technical Data Collection
Like many websites, we collect certain data as a result of your use of the website (collectively “Technical Data”):
- Your computer operating system type
- Browser type
- Browser language
- The website you visited before browsing our website
- Pages you viewed, how long you spent on a page on our website, and access times
We may store such data ourselves or maintain it through our Partners. Our Services may use such data and pool it with other data to track the total number of visitors to our website, the number of visitors to each page of our website, the domain names of our visitors’ Internet service providers, and other data. It is important to note that such pooled data of this kind does not include Personal Data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.
User Rights:
You have the right to request a copy of the consultation sheet regarding your personal data. Additionally, you have the right to:
- Access your personal data
- Correct any inaccurate or incomplete data
- Request the deletion of your data
- Withdraw your consent for data processing at any time
Grievance Redressal:
If you have any concerns or grievances regarding the processing of your personal data, you can contact our grievance officer:
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]